Morrisons More 4+

The offers never work! Yes I activate them before shopping, meet the criteria and scan card at till, but very rarely get the money off. I spent over £20 to get £2 but it did not take money off, I went to customer service who said to phone number on till receipt. I phoned the number but was told they could not check until the offer had gone out of date? and to ring back then. The next shop a week later said 10% off fruit/veg - it did not happen again! I cannot be bothered to shop at Morrisons now and products are cheaper elsewhere. Disappointed!

The offers are few and far between but Morrisons want you continually check their App by forcing you look for them then activate them. If not, you miss out. ASDA automatically activates these offers for their customers but Morrisons refuse to. Why compel regular and loyal customers to do this?

I’ve missed out a few times. I spend a lot in Morrisons and shop regularly. Today I popped in for a few things and because I have neither the time nor inclination to obsess over their App, I didn’t spot the “spend £40, get 4000 points” offer. Seen it said that you can take a receipt back and ask for it to be added but that’s not helpful if you don’t take receipts and in any case there’s zero chance I’d be returning to any store to beg for my offer to be activated on account of my failure to obsess over their App. I’m sick of looking at the App. I suppose it helps the profits when customers don’t spot these things and just let it go.

I know my feedback won’t change anything so from now on I’ll be travelling that little bit further to ASDA. Morrisons will be my go to only for milk or anything needed in a hurry. I really feel for people who have difficulty with Apps and surely paying way over the odds for their shopping.

The app functions to the basic standard of most grocery rewards apps, and I’ll give it a star for not crashing outright. But the actual content is sometimes so baffling that I honestly wonder if it’s a bug. I’ve had one singular offer available for months now, and it never changes no matter what I do or don’t buy. I had to jump through hoops to get their student club to link to the account, and it just offers. Nothing? It SAYS it does. But functionally there’s nothing. I get three emails a week saying to check my “new deals,” and then there’s nothing. And this may genuinely be a bug, but inline with the rest of the “nothing,” every time I would get a basket reward it would just outright vanish. Often within the hour. £2 off your next shop? Cool. But then if I look back that afternoon there’s no way to find it or even begin to search for it. So TLDR. The app itself works fine. Opens, closes, doesn’t crash often. Is there anything actually ON the app? No. You’ll spend just as much with or without it.