Instacart: Groceries & Food 12+

It’s good to have an app to which one can order groceries online from and Instacart has that, however, there are some features in the app that are not working such as the ability to delete an address from one’s personal profile. The app has the delete option and the button once in account settings and at the personal information, however when tapping on edit next to a delivery address and then click on the delete option at that particular address, instead of the address being deleted an error message comes up in white on a black background saying, unable to delete this address at the current time and the glitch can be replicated. And the app is also not accessible in its layout and the company’s technicians do not complete the order via phone in lieu of the app when the app is not working properly. And they want to investigate it before fixing the problem.

Caveat, you had better taken a foreign language class in high school. I would not recommend this service for your grandparents or elderly parents until Instacart cleans up their act with the app and the help they have working in their customer service department. If you do have to contact their customer service regarding issues with the app, be prepared to do a lot of yelling.

I’ve been using Instacart for over a year now. For the most part it’s pretty good. Although some prices are higher than in the store. But, when you consider the cost to drive there, then to shop and deal with other ppl and waiting in line and bagging groceries etc. IMO it’s worth the extra. I mostly use it for Aldi, as I live in a somewhat rural area and don’t have access to a lot of bigger stores. One of my suggestions to Aldi/Instacart is to plz add the item and or product nutritional information. And please add more images of the actual items and or food. If you’re looking for a food or product you’ve never bought or eaten before, this is a pretty important option that should be available to view before ordering your items. I’ve recently started watching my carbs and fats etc and I’m blown away that the nutritional labels aren’t pictured for Aldi foods. C’mon guys, let’s be better here, let’s aim to provide nutritional info and guidelines and labels. If someone is following strict eating guidelines or diets etc, how are they supposed to determine what they can and can’t eat /buy when you’re not providing the proper images and labels for the products? Please fix this and please do it asap. I’m so disappointed that I can’t see the nutritional information before adding these items to my cart.

I’m not sure if this is just an Aldi thing or if this is for all stores as I pretty much only use Instacart for Aldi.

Such a great app that allows you to work freely on your own schedule during absolutely anytime of the day! The only downside in my experience (I’ve done 300 batches since February of this year) is the rating system as a shopper that customers leave. I have almost 100 5 stars and 3 1 stars which are over customers being upset that they were “missing items” when they were out of stock + customers refunded for those items. It makes no sense to me why they do this, I know it’s for this reason after seeing the thumbs down they left due to “missing items”. I’m at a 4.82 star rating now due to customers not being able to read the app correctly or just being negative for no reason and the app says “batch availability effected with a rating below 4.7 stars. I’m worried I’ll be there soon due to customers being ignorant. I’m a diamond cart member already, like I said I just started delivering in February and have been doing it nonstop. Have had absolutely zero issues besides the rating system on the customers end. I should have 100% 5 stars all the way as I go above and beyond for everyone and never once did anything to make a single customer be upset. Please fix the rating systems and the outcomes of batch availability. It’s very unfair to us very hard workers.