MyTelenet 4+

Name: MyTelenet
Rating: 4.2 (10 reviews)
Author: Telenet

The all-in-one app

Telenet

Ontworpen voor iPhone

- 4,2 • 10 beoordelingen

- Gratis

iPhone-schermafbeeldingen

Beschrijving

Everything you need to know about your subscription, services, products and more. You can find it in the MyTelenet app!

Check your usage?
- Monitor how much mobile data, text messages and call minutes you use.
- See how much internet is being used at home.
- Set usage notifications and limits for your family.

Arrange your Wi-Fi network smoothly?
- Be notified straight away if there are network problems.
- Resolve Wi-Fi problems immediately via a diagnosis of your network.
- Order a Wi-Fi pod and make your Wi-Fi coverage giga-fast everywhere.
- Give guests access to your Wi-Fi in one click.
- Measure your internet speed or restart your modem remotely.

Pay your bills in a flash?
- Check your outstanding balance and pay it immediately.
- View bills from up to 24 months back.
- Request or change a direct debit authorization.

Manage your products easily?
- View all your products, clearly presented in detail.
- Add an extra product or switch off an option.
- Check and update your customer number, login and other personal details.

Questions? All the help you need is in the app
- Navigate to the answer to your question.
- Chat directly via WhatsApp.
- Ask experts in De Netweters.
- Find the nearest Telenet shop.

Never have to search again and always up to date? Then download the free MyTelenet app now!

Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!

19 mei 2025

Versie 5.17.0

Hurray, Check & Smile now includes updated checks. Your improved Check & Smile is now available in your MyTelenet app. With Check & Smile we check everything for you. Whether your Wi-Fi is working perfectly. Whether your subscription still suits you. Whether you surf safely, and even surprising customer benefits. Make sure you have the latest version of the app.

Thrilled about the app? Leave your app rating here. Somewhat less enthusiastic? Send us your feedback via the form in the app. This will help us improve the app!

4,2 van 5

10 beoordelingen

The Addition of English to the Mobile App

Thank you for adding this additional feature! I love Telenet!

Unreliable and dishonest company

Appointment with technician to install internet connection was made. Telenet informed that technician would come between 12:30 and 6pm, and most likely around 2pm. As we are in the middle of a relocation we proactively called customer support the day before AND the same morning and asked that the technician should call us should there be nobody at home. It turns out that technician did show up but at 12:25 (he left a note with time stamp, ie outside the scheduled time frame when none was home. When calling customer support to complain they said that technician came at 11:41am. That’s impossible as we were home at that time with front door open. Unreliable and dishonest company.

De ontwikkelaar, Telenet, heeft aangegeven dat volgens de toepassing van het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder staat beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar.